So I added this monitor on to our file server to monitor a specific share and I know there is data on that share put the monitor returns a 0 value - have i set i tup wrong it says its up ..
Is there a directory on the S:\ drive of the server named "JBL_Users"? Also, if this is a network share that is mounted on the monitored server then this cannot be monitored remotely due to the multi-user nature of the Windows Operating System. E.G.using the server where the share is mounted essentially as a proxy to that remote storage. ORION_SERVER -> MONITORED_SERVER -> NAS_SERVER_SHARE. In cases such as this you would need to monitor the NAS server itself directly.
Its a Share on a file server on the s drive
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So just to verify, this is not a mapped drive on the server. The storage is local to the monitored host?
Out of curiosity, how long have you had this component assigned to monitor this directory size and how many files are located under this share? It takes just as long (and sometimes a little longer) to determine the size of the directory as it does to calculate this value on the server itself by right clicking on the directory and selecting "properties". How long does it take to count up all the files, sub-folders, etc. using Windows Explorer?
Its not a mapped drive on the server its just a regular virtual server with drives off a san .. it has some data in the share and the share was brought on line this friday night
