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Adtran Netvanta - get serial number from snmp

Peoplesbank

How can I get the serial number from an Adtran NV3458 router into the device node information? Also for reports?

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mharvey

You would first need to find the MIB/OID that gives you that information. This can be done by a web search, or even a MIB walk using the snmpwalk.exe found in the Orion installation directory. Once this is run, get the OID that reports the serial number and create a Universal Poller for it. You can then add this into a Current Status of Nodes, Interfaces, Etc, report along with other node information to see the serial numbers, and to see it on the web view you would add the Universal Device Poller Status resource to the Node Details view by adding resources and going under Node Detail Reports. Unfortunately Serial Number isn't something NPM polls for by default, so you'll have to do it with a Universal Device Poller.

Regards,

Matthew Harvey

Loop1Systems

http://www.loop1systems.com

Peoplesbank

I found the MIB/OID adAOSDeviceSerialNumber 1.3.6.1.4.1.664.5.53.1.1.13.

The TestNow button shows the Serial numbers so theUniversal Poller seems to be working. Now I keep getting a run-time error about the credintials weren't recognized when I try to add the field in with Custom Property Editor.

I have opened a ticket with support.

mharvey

Odd that you'd be getting an error when dealing with filling in Custom Property values, especially since those are free fill fields, unless that's when you are hitting submit. Might be an issue with either the module engine or information service.

Peoplesbank

The error message appears after hitting the SUBMIT button on the Custom Property Editor. It starts by shows 'Adding "Serial Number" to Nodes' then the run-time error pops-up.

mharvey

It may be due to the space in the name. Try Serial_Number. The editor is going to try to create that property as a column in the Nodes table of the database.

Peoplesbank

Same results whether I use the predefined property "SerialNumber" or a custom property "adSerialNumber"

mharvey

I wonder if the DBA has added any restrictions to the SQL user that NPM is using. You may want to check to make sure that the account is the dbo and it has the right to create columns when needed.

Peoplesbank

mharvey - UdaMAN!!!

With the correct access the field was added without any issues.

Thank you!