I’ve been noticing some erratic behavior Solarwinds. I’ve seen one of these issues before. The issues I’m seeing:
- 1) For some reason Solarwinds is reporting the same interface as a duplicate entry and it has negated the similar interface, ie: 1/0/2 (is duplicated) 1/1/2 (is missing even though it has been added to SW). Please see pictures below.
Particular interfaces in question via HTC000JR01.
I was able to add these to the SW map successfully but now 1/1/2 has disappeared and has been replaced with a duplicate 1/0/2 even on the backend Network Atlas Map.
Network Atlas Map.
Manage Nodes section of SW after clicking the plus sign next to HTC000JR01 to expand the added interfaces. As you can see there are duplicate entries for 1/0/2.
Me performing a search for 1/1/2 from tne Manage Nodes section of SW after clicking the expand symbol next to HTC000JR01. Just to prove I’m not potentially overlooking it.
This is what is produced when I click the checkbox next to HTC000JR01 and click on List Resources. You can see that there is only 1/0/2 and 1/1/2 that have been added to SW. I ran through this again and it still shows the duplicate 1/0/2 and NO 1/1/2.
List resources for HTC000JR01
- 2) I will input information into Customer properties either for interfaces or nodes. Click submit and once I’ve been redirected to the node or interface page it will display my changes. Although if I exit out of the window and navigate back to that particular node and/or interface the information is no longer saved and I have to resubmit the information again. This doesn’t happen all the time although it happens way more than it should. I’m having to double my efforts in order to add circuits. I’ve seen this issue in the past. I’m unable to accurately and successfully complete the monitoring tasks for HTC-2016-0006 due to issue # 1.
