HP Printers and SolarWinds

Hello,

I think SolarWinds sales will love me for this!!

I'm thinking of away to know when a HP Printer has the Toner low alert set. Is there away that SolarWinds can read this and notify me??

We just entered into a Print Management contract and I don't want a users to tell us they need a toner just to stockpile toner!!

I know this might be a little much...

Thanks,
Dave

Find more posts tagged with

universal_device_poller

UnDP

printer

universal_device_pollers

Accepted answers

All comments

stephen98b

You should look in to HP web Jet admin. It's free.

aLTeReGo

Some of the newer HP jet direct cards support syslog. If the toner low message is sent via syslog solarwinds can alert you when that message is received.

qle

I'm testing out the practically of monitoring printers. Since this thread was originally created, we've been blessed with Custom/Universal Device Pollers. The OID for low toner seems to be included with UnDP but I'm wondering if we can get more details. I was wondering if anyone knew the OID (assuming it exists) that tracks the number of pages left before the toner is completely exhausted.

SeaDave

I'm in the same boat. I love Orion and UnDP, but man the interface can be difficult at times, not to mention finding the correct OID.

I first started out simply wanting to get the total page count of all of my printers on the network. Ideally, UnDP would poll my printers, and using that value display the following in Orion:

1. Chart that lists each printer and it current life page count. (There are different counts for life of printer, PCL Print Jobs, PS Print Jobs, etc. I only want life of printer page count for now.

2. A graph of each printer that shows me the total page count at the time of the poll. That way I can see how quickly printers are or are not being used. Hopefully this would be a line chart that is plotted with count value over time.

3. Perhaps a bar chart that shows each printer, left to right so I can see at a glance which printer has the most usage.

The OID for page count is 1.3.6.1.2.1.43.10.2.1.4. This is a table value.

I'm still trying to get my head around GET, GET NEXT, GET TABLE. When I test in UnDP it says the OID is valid. I then assign the poller to all of my HP and Canon printers/copiers. They all return the correct page count. I then assign them to a new page I created in Orion. All of the printers are listed but the page count value is 0???

This is all so very confusing. But if you use the Printer-MIB it should be able to access all of the values we are looking for. The hard part is figuring out how to make Orion Display them properly.

FormerMember

Could you post a screenshot of how it looks in Orion when you "edit" the UnDP resource?