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Application Monitor, time-out while discovering running processes

Orion 9.5.1, getting time-outs when browsing nodes for processes. I tried browsing through Windows and Linux machines with the same result. Those same machines are otherwise properly monitored via SNMP, so it's not Community string or ports issue.

Any ideas?

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process_monitor_application

Accepted answers

martin.susil

I agree with Brandon, that you should open a support ticket. We'll need to look at the log files to figure out what is going wrong.

All comments

filipv

Anyone? :-\

filipv

C'mon guys, this is sort of an emergency. Pretty please, with sugar on top, share a thought.

bshopp

I will ask our moderator to move this to the APM forum as this is NPM to get further viability.

Second, if this is an emergency, then please open a support ticket.

martin.susil

I agree with Brandon, that you should open a support ticket. We'll need to look at the log files to figure out what is going wrong.