SAM POP3 User Experience monitor with POP3 and SMTP on different servers

JayMeath

Hello,

I recently upgraded to SAM 6 (but the functionality appears to be the same on the older APM version)

We use two servers for our mail system.

One server is for SMTP routing and the other is for POP3.

In the POP3 template there appears to be no place to specify different addresses for separate servers.

I either have to enter the address of my SMTP server or of my POP3 server.

Neither of these will work since the POP3 and SMTP are not on the same server.

When configuring a POP3 desktop client such as Mozilla Thunderbird these two server can be individually listed.

I opened a case with support but it appears this is a limitation of the POP3 experience monitor.

Note:

If I "cheat" the system and temporarily install SMTP on our POP3 server it seems to work.

There are a couple of problems with this "cheat".

My primary concern is that this doesn't represent the real world configuration.

Can anyone share with me how they are getting around this limitation in the POP3 user experience monitor?

Or maybe, I'm just too stupid to configure it properly.

Thank you,

Jay

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sam_6.0

smtp_monitor

pop3

Accepted answers

aLTeReGo

The node the component is assigned to is the one that must be running POP3 or IMAP4. WIthin the component monitor you can specify the SMTP server to use in the "SMTP Server" field. You can also specify separate credentials for POP3/IMAP4 vs SMTP, as well as separate encryption settings as needed.

POP3 UX Monitor.png

All comments

aLTeReGo

POP3 UX Monitor.png

JayMeath

Thank you, Thank you, Thank you!

I was hoping I was just too dumb to configure it properly.

I did not understand that the server where the POP3 user experience was installed is in fact the address where the POP3 was going to poll.

Your graphic made perfect sense and the light turned on.

After changing SMTP server address (and adding the routing to the SMTP server it seems to work perfectly.

Jay