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Application Monitor template hierarchy bug?

Hi everyone,

I'm trying to fill the top left navigation with my application monitors on the main applications page of the Solarwinds interface. And i think i'm experience some kind of bug in the Solarwinds software. But i hope you can tell me i'm wrong and show me how to do it right. Take the following example

You have Server1 and Server2.

You have process1 (on Server1) and process2 (on Server2) (these are task manager (Windows) processes).

You have Application Monitor Template called "Template1"

Solarwinds Interface -> SAM settings -> Component Monitor Wizard -> Process Monitor - WMI

-> IP: Server1 & credentials -> select: process1 -> select & next -> New template: Template1 -> select Server1 -> confirm

Now the second one:

Component Monitor Wizard -> Process Monitor - WMI

-> IP: Server2 & credentials -> select: process2 -> select & next -> Existing template: Template1 -> select Server2 -> confirm

Now on de app main page you'll see in the top left navigation:

Template1

-> Server1

-> Process1 on Server1

-> Process2 on Server1

While you should see:

Template1

-> Server1

-> Process1 on Server1

-> Server2

-> Process2 on Server2

Can anyone explain this to me?

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aLTeReGo

You updated an existing template that was assigned to "Server 1" using a process you found on "Server 2". This doesn't change the fact that this template isn't assigned to "Server 2". You will need to assign the template to "Server 2" before it will monitor those processes on that server.

erik.marcus

Well with other templates i did the following:

Server1 and Server2 have the same process1.

I created a template including process1 and assigned it to all four servers.

Now you see:

Template1

-> Server1

-> Process1

-> Server2

-> Process1

But i'm trying to add different processes to get into the same template. And each server has a process that does not occur on any other server.

I've got an application which excists out of 10 different servers. They all do their part to provide the full application package. I'm trying to get all 10 servers in the same template(navigation pad). Is that possible in the way i'm trying now? Or should i create a template for each servertype.

aLTeReGo

When you completed the process the first time you likely created a new template and were asked which node you wanted this new template assigned. When you walked through the process a second time you chose to add the component to an existing template, which then updates the template to add nodes the template is already assigned but does not prompt you to select new nodes that you want to assign the template to. The option to select the node you want to assign the template to is only available when you choose to create a new template.