APM Restart Service

runhikeordrink

I am monitoring a service on a windows 2003 server and testing the restart service program.  When the service is running, everything is green in APM.  When I stop the service, APM goes red.  

I have an alert configured that triggers when the service is down and does 2 things - send an email to me, and execute the program APMServiceControl

I get the email stating the service is down, but the service does not get restarted.

The Execute Program action is - C:\Program Files\Solarwinds\Orion\APM\APMServiceControl.exe ${ComponentId}

Is this the correct syntax.  I followed the directions in Restarting Windows Services with an Alert Action help file, but am unclear if I am replacing ${ComponentId} with the component id of the service that is being monitored?

 

Thanks

Bryan

APM 4.0.2 SP4

aLTeReGo

Your usage of APMServiceControl.exe is incorrect. You need to include the action as a switch. Below is from the Administrators guide.

 

Usage:

APMServiceControl ComponentId [-h] [-c=COMMAND-NAME] [-t=TIMEOUT]

Options:

ComponentId: The ID of the Windows Service Component Monitor to control.  In the Advanced Alert Engine, you can use the alert variable ${{ComponentId}} to determine this value.

-c = COMMAND NAME: The command to sent to the service. This must be START, STOP, or RESTART.  The default is {0}.
-t = TIMEOUT: Timeout for the command in seconds.  Default is {1} second.
-h = This is help text.

Example:

From an APM Component Alert Trigger: 
APMServiceControl ${{ComponentId}} -c=RESTART

which would look like this:
APMServiceControl.exe 156849 -c=RESTART