F5 LTM Status Unknown

Hi Everyone

I recently added a pair of f5's to our NPM platform, when I checked out the Load Balancing page I see the Active LTM in the cluster has the below status any idea what could be causing this ? I test the icall and snmp and it passed it on the edit node page. I even created a new icall account made no difference I can see on the f5 LTM logs the icall account doing something compared it with the Standby one and it is the same logs. I checked the SNMP access on the f5 ltm and ensured the NPM server ip address is allowed. Not sure what ells I can look for.

F5 Iogs indicating the the icall request from SolarWinds

"Wed Sep 5 04:06:10 SAST 2018 icontrol 0-0 httpd(mod_auth_pam): user=icontrol(icontrol) partition=[All] level=Administrator tty=/usr/bin/tmsh host=10.X.X.X attempts=1 start="Wed Sep 5 03:46:09 2018" end="Wed Sep 5 04:06:10 2018".: "

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dlupton

I'm having this issue as well. Did you ever find a resolution? Have a case open with Support now but haven't gotten much help yet. We have 2 HA pairs of F5 LTMs. 1 pair is physical and 1 pair is virtual. The problem is happening with 1 of the virtual F5s. The other 3 seems to be fine, all the VIPs, pools, etc. are showing up.

chrisorourke

I've got the same problem. What's even stranger is the 2 pool members at the bottom. The one marked unknown is the active pool member and the green one is the standby pool member. ¯\_(ツ)_/¯

flobb

Having the same issue for the past week and a half now. Also have a support case open with Solarwinds and they have yet to offer any meaningful assistance.

I should also add that some of the objects are polling okay, but only a small percentage. MIB browser, snmpwalk, node settings all appear fine.