Migrating to New NPM. Issues with getting 17777 communication working to remote polling engine

walkerst

Hi - need some help.

We are trying to migrate to a new NPM server. This is a cluster which is running SQL and NPM.

I am trying to point an existing Remote Polling Engine to the new SQL server. This works, however I am getting the following issue when looking at the polling engine status on the NPM web console.

"There was no endpoint listening at net.tcp://remotepollingenginename:17777/orion/core/businesslayer that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. "

I AM able to telnet to tcp 17777 on the remote polling engine.

I HAVE reinstalled all services using the configuration wizard on the remote polling engine. (HAVEN'T been able to reboot box yet)

The new NPM is running V10 SLX.

The Remote Polling Engine is 9.5 SP5

Any pointers appreciated!!

sean.martinez

The Polling Engine and the Orion Server need to be on the same version. This is more than likely the reason for this Error. You will need to get your Additional Poller to Orion 10.0 and the same Service Pack level to ensure that the Pollers can talk correctly to each other.

 

If after you upgrade that you still have this error please see our SOAP KB to resolve the issue.