Background - IPMonitor running perfectly fine. We are slowly moving over to Orion (full suite).. Since upgrading to 5.2 SAM, we've been continually getting HTTPS alerts that our sites are down. We know this isn't the case because we have IPMonitor configured to check the sites and they are not going off with IPMonitor.
I enabled debug on the various applications, and the one thing that remains constant is the error message when this occurs (see output below) :
2012-10-01 18:46:41,489 [STP Pool:42 Thread #0] [C1441] DEBUG SolarWinds.APM.Probes.HTTP.HttpProbeBase`1 - Getting http://site.company.com:80/
2012-10-01 18:46:41,489 [STP Pool:42 Thread #0] [C1441] DEBUG SolarWinds.APM.Probes.HTTP.HttpProbeBase`1 - Starting to measure response time.
2012-10-01 18:46:41,489 [STP Pool:42 Thread #0] [C1441] DEBUG SolarWinds.APM.Probes.HttpClientHelper - Creating WebRequest. Stopping ResponseTime measurement.
2012-10-01 18:46:51,442 [STP Pool:42 Thread #1] [C1442] DEBUG SolarWinds.APM.Probes.HttpClientHelper - WebRequest created. Getting the response. Starting ResponseTime measurement.
2012-10-01 18:46:51,458 [STP Pool:42 Thread #1] [C1442] ERROR SolarWinds.APM.Probes.HTTP.HttpProbeBase`1 - WebException caught.
System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Net.TlsStream.CallProcessAuthentication(Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
--- End of inner exception stack trace ---
Note the error: ERROR SolarWinds.APM.Probes.HTTP.HttpProbeBase`1 - WebException caught.
I have a ticket open - but wanted to see if anyone had any ideas. I also applied the hotfix1 that was released for lowercase/uppercase issues.
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