I have a distribution list email address that starts with a ^. When I attempt to enter this email address in the "To" field of an alert action, it says the email address is not valid. Anyone else run into this issue? Any way I can bypass this?
They just released a hotfix that addresses this.
http://downloads.solarwinds.com/solarwinds/Release/HotFix/OrionPlatform-2015.1-HotFix4.zip
I have a bug open with SolarWinds for this with the latest release. The only workaround I've come up with is using a custom property call EmailContact and applying that value into that field, then using the custom property variable for the To: email.
Sorry this is for NPM 11.5
I have a support case open as well. I figured I wasn't the only one with the issue. Thanks for the reply!
Try putting a mundane email address in first and use a semicolon to separate it from the address that is being flagged:
i,e, joe.blogs@yourenterprise.net; ^wierdaddress@wherever.com
See if it accepts it that way. It's likely that while that character is valid, the alert engine isn't coded to see it as such as it is rare (in my experience) for people to use special characters in email addresses. Masking it in this way may be a work around.
I'm on 11.5 as well. It wasn't an issue in previous releases and is due to the alerting in the web, and the special character being seen as HTML (I'm assuming). I've had no real traction on my support case other than it's with dev, it's been acknowledged, and you can revert to the old alerting (not something I'd recommend doing). With the lack of communication, I instead used the Custom Property as a short term fix until this can be addressed.
Thanks for sharing this. I hadn't heard a word on my support case.
