APM with additional web server.

jkennedy

We recently installed the new Application Performance Monitor and experienced some issues that support is working on.  I would like to know why the APM web console needs to connect to the polling engine instead of connecting to the database. We have two additional web servers. One is used on our internal network and the other is situated in a dmz with a connection back to the database server.  There seems to be a severe lack of documentation for Orion products when it comes to advanced configurations. Why are the ports that each piece of Orion requires not documented? Orion is marketed to Network Engineers so why is information Network Engineers will need not included with the products.  I think it would be expected that quiet a few users of Orion would be utilizing the products on secured networks and require this information.

MTorok

The port you need to open is 17605.

As far as why the Web Console does not talk directly to the database, that is to allow for extensibility. The addition of an abstraction layer ensures every user that accesses the Web Console is not directly hitting the database.

The port information will be added to the next APM release notes and will be included in the next version of APM in the Administrator Guide.

Hope that answers your questions.