Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials

Upgrade to 8.5.1 breaks the web interface

I have just upgraded from 8.1 to 8.5.1 and now my web interface does not work. Logging into the interface generates the following error:

Orion Website Error

An error has occurred with the Orion website.

Additional Information

System.InvalidCastException: Unable to cast object of type 'System.DBNull' to type 'System.String'.   at SolarWinds.Orion.NPM.Web.Node.get_IPAddress()   at Orion_NetPerfMon_Controls_NodeLink.OnPreRender(EventArgs e)   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Control.PreRenderRecursiveInternal()   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Has anyone had this before?

Find more posts tagged with

Accepted answers

All comments

dperdue

Please run the SolarwindsDiagnostics.exe file from \program files\solarwinds\orion and send me the zip by private message.

FormerMember

Oh Yes.

Alot of people had issues going from 8.1 to 8.5 due to alot of changes to the web back end.

I had the exact same problem. Contact support they are very familiar with these issues now and should be able to walk you through resolving most of the bugs.

schristie

i am having a very similar issue. I went from 8.1 to 8.5 and the web site stopped working. I opened a case yesterday (21663) and received an email saying to upgrade to 8.5.1, which i had done, but am still receiving the following when trying to access the site.

Orion Website Error

An error has occurred with the Orion website.

Additional Information

System.Net.WebException: The remote server returned an error: (400) Bad Request.   at System.Net.HttpWebRequest.GetResponse()   at ClassicSiteProxy.Login(HttpContext context, String username, String password)   at Login.InitiateLogin()   at Login.OnLoad(EventArgs e)   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)