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advanced exchange 2007 alerts

Im trying to set up some advanced alerts but running into issues. We are running the application templates and those work fine with standard email alerts. What I am trying to do is to monitor specific items of those templates. In particular I am attempting to montior the submisson queues and the mx queues. Ive a total of 6 or 7 hub servers in my environment.

what I am trying to do is once/if the queus back up - Id liek to send out an sms alert with a warning from the specified server. What it looks like is happenign is if one server does hit the threshhold, i get up to 600 alerts. i get alerts for all my servers, and the alerts will nto stop until disabled. if i enable one server, i get a minimum of 50 alerts.

I think im on the right track, and what i tihnk is happenign is it sees the service up and sends out an alert. the alert is:

Trigger alert when any of the following apply

field naode name is equal to value (hub server)

field component name is equal to value submission queue length

field component name is equal to value submission mailbox delivery queue length

Trigger alert when any of the following apply

node status is equal to warning

Im pretty sure im off on the final alert, but not sure whatelese to put. i think im also just geenrating alerts for submission queue length/mx delivery queue lenght on any status and for any server which has them. Im new to this and just trying to get it those specific alerts since i do not want to overkill the smsm alerts and really only receive them if those specific issues were to occur.

thanks for any assistance

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aLTeReGo

Below is an example of how to alert on two "or" conditions. The Property being monitored in this example is "APM: Components". The condition reads, when either the "Submission Queue Length" or "Retry Mailbox Delivery Queue Length" are either "Warning" or "Critical" this alert will trigger.

I wasn't able to find the counter "submission mailbox delivery queue length" that you listed above in any of our templates, so I substituted it with "Retry Mailbox Delivery Queue Length" in this example. Also, I'm not sure where/why you have "node status is equal to warning" in your trigger above but application status does not affect node status so this may be where some of your problems are coming from.

This alert as written below applies to all servers that have these components monitored in APM. If one of your 6 Hub servers exceeds one of the thresholds defined in the component monitor you should receive only one alert.

If you have further questions regarding this alert please post them here complete with screenshots of the alert with all relevant tabs.

FormerMember

Thanks for the reply alterego, but still seem to have the same issue. The amount of messages has been greatly reduced, but during a 5 minute test with one particular server generating warnings at 4 or 5 messages and the others at 50 or 60 messages backed up still produces emails for all servers. i did also try to put in some custom fields such as location but that did not work either, it gave me sms messages about submission queues for any servr at that site which had generated any warning. Thanks again for your help.

aLTeReGo

Can you post some screenshots of the settings in each of the Tabs of this Advanced Alert so we can get a better understanding of the logic going on in this alert?

FormerMember

sure, here is the alert as it is configured now:

alerts.txt