I am getting an email from an alert. It has a link to acknowledge the alert. When I click on the link, it is getting redirected to the Alerts Page instead. Can anyone please explain me how to fix this?
That is the normal behavior, you will notice if you look for the alert that you Ack'ed that it has been acknowledged by you. Since I prefer to put notes on MY ack's instead of the acknowledge url i typically include the link to the alert details url because you can comment and ack from there.
This is actually not what we expect when we click on a URL which has the name of a page and a query string parameter, but gets redirected to a different page.