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My Orion sent out a lot of false alert

My Orion sent out a lot of false alerts yesterday afternoon. for example, it alerted all nodes down and no responds and reset soon.

actually, all nodes runs well and everything is ok.

who can help me about this?

thank you.

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Questionario

maybe it was the poller that lost connection?!?

If the poller loses connection, all servers would appear as down for it.

MarieB

Hi Eric--

Try stopping and restarting the services from the Orion Service Manager (Start>All Programs->SolarWinds Orion>Advanced Features>Orion Service Manager).

Let me know if that works for you.

eric

Hi Marie,

Thanks for your answer. all the alerts reset soon when they were sent out. and now the Orion works well as before. should I still restart the service?

MarieB

Hi Eric--

If it's working now, there's no need to but if you run into the problem again, I'd try restarting.

HTH,

eric

Hi Marie,

Would you mind telling me how to find the root cause of this?

Thanks,

Eric