This error pop up when you restart the Orion Server and in result you are unable to start Orion website .
Error & Symptoms :-
Error :- SolarWinds.BusinessLayerHost encountered a problem and needed to close.
Error :- Orion Service Manager :- SolarWinds Orion Module Engine Service is stopping & Starting every 8 to 10 Sec.
Error :- Windows 2003 Server Event Viewer Error.
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 11/27/2009
Time: 3:44:54 PM
User: N/A
Computer: IRL-SUPVM-21
Description:
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 53 6f 6c ure Sol
0018: 61 72 57 69 6e 64 73 2e arWinds.
0020: 42 75 73 69 6e 65 73 73 Business
0028: 4c 61 79 65 72 48 6f 73 LayerHos
0030: 74 2e 65 78 65 20 39 2e t.exe 9.
0038: 35 2e 30 2e 32 30 30 39 5.0.2009
0040: 20 69 6e 20 6b 65 72 6e in kern
0048: 65 6c 33 32 2e 64 6c 6c el32.dll
0050: 20 35 2e 32 2e 33 37 39 5.2.379
0058: 30 2e 31 38 33 30 20 61 0.1830 a
0060: 74 20 6f 66 66 73 65 74 t offset
0068: 20 30 30 30 31 35 64 65 00015de
Result :- Orion Website down .
Tried Solutions :-
Reinstalled SW Orion Service Pack 5
Uninstalled & Reinstalled SW Orion Module Engine Service
Created new DB SQL
Services repaired by configuration wizard
Removed all nodes from Orion NPM
Repair Orion NPM full installation
Reinstalled Windows 2003 server Service pack 2 fixed this error to pop up when you restart Orion Server but still unable to start Orion website as Orion Module Engine Service is stopping & Starting every 8 to 10 Sec.
run a repair of your Information service as follows: Open C:\Documents and Settings\All Users\Application Data\SolarWinds\Installers (on a 2008 system, this will be under C:\ProgramData\Solarwinds\Installers)Run the InformationService.msi and select Repair. Also, please run a repair of your JobEngine as follows: Open C:\Documents and Settings\All Users\Application Data\SolarWinds\Installers (on a 2008 system, this will be under C:\ProgramData\Solarwinds\Installers)Run the JobEnegine.msi and select Repair. Please use the following steps to repair a corrupted Jobengine database file. This file will be re-written automatically when you restart your services, and will not affect any of your stored information, settings or statistics. Shut down all Orion services - Open c:\documents and settings\all users\application data\solarwinds\jobengine\Data - Make a copy of the JobEngine35 - Blank.sdf file. - Rename the JobEngine35.sdf file to JobEngine35.sdfold - Rename your copy of JobEngine35 - Blank.sdf to JobEngine35.sdf - Right click the new JobEngine35.sdf and open Properties. - Uncheck the read-only attribute. Start up all of your Orion services again
Fixed Solution
Uninstalled Orion application
Rename c:/pf/SW/Orion to Orionold
Reinstalled Orion NPM pointed to the old DB .
Happy Days fixed the issue.
Regards
Malik
