I am trying to upgrade from 10.0 to 10.1 We install all applications on another partition and keep the C: drive as the system partition. The upgrade does not seem to allow you to install to any other partition other than c: The advice I have been given is completely remove NPM and reinstall this will then give the option of installing to another drive. If this is the case it is a pretty major oversight. I am running the following OrionModule Name:Orion CoreVersion:2010.1.0Service Pack:1 APMModule Name:Application Performance MonitorVersion:3.5Service Pack:None NCMModule Name:Orion Network Configuration ManagerVersion:6.0Service Pack:None NPMModule Name:Network Performance MonitorVersion:10.0.0Service Pack:1 I have loads of customised maps, alerts scripts etc. This is also a live service and cannot be down for long. Can anyone point me in the right direction for what folders I need to backup to restore the customisations after uninstalling and reinstalling the application and do I need to uninstall and reinstall all the modules as well? The database is on a seperate SQL server so I assume I just need to reconnect to this an all my historical data can be pulled back along with nodes and CPE changes Regards James

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Failed Upgrade from 10.0 to 10.1

I am trying to upgrade from 10.0 to 10.1 We install all applications on another partition and keep the C: drive as the system partition.

The upgrade does not seem to allow you to install to any other partition other than c:

The advice I have been given is completely remove NPM and reinstall this will then give the option of installing to another drive.

If this is the case it is a pretty major oversight.

I am running the following

Orion
Module Name:	Orion Core
Version:	2010.1.0
Service Pack:	1

APM
Module Name:	Application Performance Monitor
Version:	3.5
Service Pack:	None

NCM
Module Name:	Orion Network Configuration Manager
Version:	6.0
Service Pack:	None

NPM
Module Name:	Network Performance Monitor
Version:	10.0.0
Service Pack:	1

I have loads of customised maps, alerts scripts etc. This is also a live service and cannot be down for long.

Can anyone point me in the right direction for what folders I need to backup to restore the customisations after uninstalling and reinstalling the application and do I need to uninstall and reinstall all the modules as well?

The database is on a seperate SQL server so I assume I just need to reconnect to this an all my historical data can be pulled back along with nodes and CPE changes

Regards

James

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Accepted answers

ACDII

I just went through the same problem upgrading from 9.1 to 10.1.1. They missed the part about installing on a drive other than C: in this latest version, and some file locations get messed up. They were able to correct my install, but may have impacted other 32 bit apps, only time will ell if that happened, though the only 32 bit app is Trend Micro client. Wait until they come out with the next service release before you upgrade, save yourself a big headache.

All comments

bshopp

Let me look into on our side, did you open a support ticket?

bshopp

Where is 10.0 installed? Upgrades install to the same location as previous version was.

howiej

Hi bshopp

I haven't raised a support ticket directly but I have spoken to our support partner in the UK who contacted Solarwinds.

The information I received back was to uninstall the NPM install and reinstall this would then give the option for choosing the installation directory.

The current installation is on the D drive. There is no option within the upgrade installer to select a drive for installation and it defaults to the C drive.

Regards

James

ACDII