APM 2.0 Oracle Monitor Error

jeffn

I have DL'd and installed the Oracle Monitor on our Orion server NPM running v9.1.  Have also had our Oracle DBA provide a user account with the proper creds to the queries and created the credenditls in APM to apply to the monitor.  The service name in the monitor matches the tnsnames.ora.file.

The status of the monitor is "unknown" and the error it is reporting is:

Unexpected error occurred.  Invalid length for connection option ‘Data Source’, maximum length is 128.

Anyone have any insight to help me resolve this issue?

Thanks

jeffn

Thanks for the response.  I worked with my Oracle DBA and we believe we have it working now.  Had to change the service name (which was only 6 characters itself) because it was enumerating the entire string (over 128 characters) and pointed the monitor service name to the internal database on the host we were trying to monitor.

To RECAP:

Running NPM v9.1, APM v2.0; installed Oracle Instant Client v10.2 on the Orion box; installed the Solarwinds Oracle Monitor on the Orion box; had credentials created to query the database; specified the APM monitor service name as the internal database on the host we were monitoring.

This brought the application monitor out of the unknown, never up state and into the up state.  We will let the monitor run and see what it collects.

Hope this helps others out there with the similar issues.