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Disabling the mobile view?

Hi,

Is there anyway to stop the mobile view from being used on an iPhone/iPad? I've tried changing the string to false on the URL but the minute you load a node it keeps changing back.

Thanks

Jason

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Accepted answers

FormerMember

Hi,

That KB article worked a treat and I can now get the full browser experience on my iPhone and iPad. Shame the support call I logged with Solarwinds didn't point me at that article!

Incase anyone wants to do the same the settings that worked for me (I've not idea really what it means) is as follows :-

<device user_agent="Mozilla/5.0 (iPhone; CPU" fall_back="generic_web_browser" id="safari">
   <group id="product_info">
    <capability value="4.0" name="model_name" value="5.1" />
   </group>
  </device>

<device user_agent="Mozilla/5.0 (iPad; CPU" fall_back="generic_web_browser" id="safari">
   <group id="product_info">
    <capability value="4.0" name="model_name" value="5.1" />
   </group>
  </device>

Many thanks

Jase

All comments

danielleh

Hi Jason--

Have you seen the steps in this KB article? Also, check out this discussion. You might be able to get some assistance from the members on that thread.

Thanks!
DH

FormerMember

Hi,

That KB article worked a treat and I can now get the full browser experience on my iPhone and iPad. Shame the support call I logged with Solarwinds didn't point me at that article!

Incase anyone wants to do the same the settings that worked for me (I've not idea really what it means) is as follows :-

Many thanks

Jase

danielleh

Jase, glad to hear you got this accomplished! We have a lot of resources here in the community, and more times than not, just searching through the forums and content will save you precious minutes.

Regards,
DH

wallyollie

hi, this version no longer works. here is the new version that will resolve the issues and disable mobile view (which is terrible)

The Information Service is responsible for enforcing the limitations, the Mobile View cannot change this. You can try to disable Mobile View, but I don't think that will help:

1. Make a backup of and edit the following file:C:\inetpub\SolarWinds\Web.config

2. Find the following line:

<add key="EnableAutodetectMobileDevices" value="true" />

and change it to the following:

<add key="EnableAutodetectMobileDevices" value="false" />

3. Restart the World Wide Web Publishing Service