I have been unable to respond to any support case emails without my response bouncing. I have also been unable to email any standards-based mail accounts that are expected to exist in all @domains. Bounce messages are below.
|
Your message did not reach some or all of the intended recipients. Subject: RE: Case # 10001 Sent: 8/21/2007 1:33 PM The following recipient(s) cannot be reached: The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator. < appmx1.netsuite.com #5.0.0 X-Postfix; host backend002.svale.netledger.com[172.17.43.119] said: 599 Error processing message due to application error. (in reply to end of DATA command)> |
Additionally, I have attempted to email "abuse@solarwinds.net" and "hostmaster@solarwinds.net" and both address bounce. Per RFC2142, "MAILBOX NAMES FOR COMMON SERVICES, ROLES AND FUNCTIONS", defacto standards exist for well known mailbox names; e.g. abuse@domain, hostmaster@domain, trouble@domain, postmaster@domain, etc.
| Various Internet documents have specified mailbox names to be used when reaching the operators of the new service; for example, [RFC822 6.3, C.6] requires the presence of a <POSTMASTER@domain> mailbox name on all hosts that have an SMTP server. For simplicity and regularity, it is strongly recommended that the well known mailbox name HOSTMASTER always be used. |
I have policies in place to SMTP blacklist all domains which do not conform to RFCs, for any reason. As I have been unable to communicate to ANY solarwinds.net email addresses, I have placed this domain on my radar for blacklisting.
Your message did not reach some or all of the intended recipients. Subject: FW: Case # 10001 Sent: 8/21/2007 1:40 PM The following recipient(s) cannot be reached: The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address. <mail2.ruan.com #5.1.1 smtp;550 5.1.1 User unknown> |
Your message did not reach some or all of the intended recipients. Subject: FW: Case # 10001 Sent: 8/21/2007 1:36 PM The following recipient(s) cannot be reached: The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address. <mail2.ruan.com #5.1.1 smtp;550 5.1.1 User unknown> |
