Monitoring Hardware Sensors in different locations

Hello all,

I have a question about the best way to handle monitoring devices in different locations and sending alerts to different staff depending on the location. I have added a custom property called "facility" to each of the nodes. I have set up separate alerts for each facility. Under each alert, I have set the scope of the alert to be the "Node -> Facility" is equal to <facilityName> so that the alert will only trigger on those particular devices at that facility. My question is, however, is this the best way to accomplish this? If so, how do I separate the alerts for interfaces and for hardware components? On interfaces, if I select the scope to be "Node -> Facility = <facilityName>" I do not get any devices returned. Is there a way to traverse up the chain to pull information from the node that contains the interface when creating the scope? Should I be doing this a completely different way? Let me know your thoughts.

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Accepted answers

mrxinu

Ah, there you go. Your trigger condition has to be changed from AND to OR. You can't have a status of both Warning AND Critical.

Steven W. Klassen

Programmer Analyst @ Loop1 Systems

http://www.loop1systems.com/

http://www.linkedin.com/in/mrxinu

All comments

mrxinu

You're doing it the correct way - I don't know why you're not getting any interfaces back unless you're adding more to the scope than just the custom property value. Can you send a screenshot of your custom property values and the trigger scope/condition?

Steven W. Klassen

Programmer Analyst @ Loop1 Systems

http://www.loop1systems.com/

http://www.linkedin.com/in/mrxinu

sboone2642

See the attached screenshots. Hopefully that will explain better than I can describe. If I alert on a Hardware Sensor (or an Interface, etc), I cannot set the scope of the alert so that Node->Facility = <facilityName>. It does not return any nodes in the scope.

The following alert works as expected. I am alerting on a Node, and can therefore set the scope to the custom property of the node.

And when I click on "Show List" under the scope, I see this:

If I set the alert to alert on a Hardware Sensor:

"Show List" returns nothing:

So I guess my question is, should I be alerting on "Hardware Sensor" or is there a better way to drill down? Is there a different way I should be doing this?

mrxinu

Ah, there you go. Your trigger condition has to be changed from AND to OR. You can't have a status of both Warning AND Critical.

Steven W. Klassen

Programmer Analyst @ Loop1 Systems

http://www.loop1systems.com/

http://www.linkedin.com/in/mrxinu

sboone2642

I caught that just as I was posting it too. I changed it and got flooded with alerts! (Looks like Cisco changed the way the 3850 switches report temperature compared to older models).

Thank you for your help! I appreciate it.