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Issue faced after Migrating Solarwind Database

Case-Migration setup of solarwinds NPM9.1 database to other server with the refrence of "Moving Your Orion NPM Database.pdf" provide by solarwind support.

1.I have migrate the solarwinds database,as the steps provide in the given Pdf.

2.while Updating Orion NPM to Use the New Database Server. I followed the steps the way it was given,while setting up Configuration Wizard. selected existing database. choose use as excisting Account,It does not show the A/c name as "SolarWindsNPM",which was used previously for the setup before migration. I cannot proceed setup further.

But it shows the given A/C "SolarWindsNPM" under SQL server management studio. Kindly assist me online support as early as possible. I am at the Client Place. here I am provding screen shot file link for the reference.

kindly have a look.

http://rapidshare.com/files/267221104/support_sceen.zip.html

Waiting for your Support

Regards

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AllisonB

Hi nayanvm. If this is an urgent matter, I suggest you contact support.

nayanvm

Can i get solution from your support team.

AllisonB

Have you opened a ticket with support? If not, please do so. If you have already contacted support, what is the ticket number? I'll look into it tomorrow.

Thanks!