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Does License Manager ever work for anyone else?

Everytime I go to upgrade licensing/migrate Orion and try to use the License manager it never works. Since i have to do the maintenance at night or over the weekend I wind up running on evaluation licenses until support can manually correct the licensing. Does thsi tool ever work for anyone else?

It would be nice if we could log into our customer portal and deactivate a license directly from there and then let the install activate the new one as normal.

Tricia.

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Donald_Francis

Never has for me.

It's like I am the bee and its the window, but I keep trying...

FormerMember

Works great for us. Did have an issue when upgrading to 9.1.... had to upgrade version of License Manager in order for it to actually release the license...but once that was done, It works.

Also, you might want to look at your content filtering to WWW on your firewall (if applicable). At one point, licensing was blocked by our CF- and as such always failed.

njoylif

I've seen it work maybe 10% of the time. Great concept, needs work

ecornwell

We've only had to use it once and it worked. We have a proxy and had to install the firewall client to get it to work.

jeff.stewart

Works fine for me.