when ever the server memory or cpu utlization is reaching high by the time we are seeing that undefined state in solarwinds .
Kindly help to fix this issue.
What is your polling method?
- Agent
- WMI- SNMP
When you use the Agent, I assume it does not get enough system ressources to provide monitoring capabilities so it goes to unknown.
just a wild guess here...
polling method is WMI
I got this link Memory and Handle Quotas in the WMI Provider Service | Ask the Performance Team Blog please check .it will fix the issue?
I thought I already anserwed... anyhow.... I think it is worth a try.