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Blank / passive devices

How do you create a passive service under a device like what you get in Nagios?

i.e. For a server, if it has multiple TCP connections, I can look at logs with powershell, or look for the TCP connection to determine the status of the connection and then use SNMP or PowerShell with SWIS to mark it as up /down, also, NetScaler integration is extremely patchy with NPM so I wanted to do that properly for this site.

Do I have to dynamically generate an application with every config change and load that? Or is there a simpler way to do it?

Thanks,

Berny

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berny275

I got directed here by support, should I open a support case on how to do this?

Two weeks, I get that this is a forum and there is no SLA, but it's obvious this isn't going to get answered or that anybody wants to answer this.

RichardLetts

a) Universal device poller to pull the value out of the TCP MIB

b) alert on the values returned.

I'm not sure what the actual problem is you are trying to solve, I work better with specifics.

If it's not in the TCP MIB, then you're probably talking about SAM, and that's a different forum, and product of which i have no experience.

cnorborg

You might be better off not comparing it to a feature in a competing product, until a couple minutes ago I had no idea what passive service is/was. After reading about it at their site, I still only have a vague idea of what it does or what use it is.

Sounds a bit like the Solarwinds Agent that's available for servers, have you looked at that?

rschroeder

I find it useful to take two actions for questions like this:

1. Open a support case with Solarwinds right away. They can take a few days to get back to you for low priority cases, but they will get to you and help you out.

2. At the same time, post a query like yours to this forum. There's no guarantee folks will have the answer you need, but you can be certain people will look at it. If they feel they can possibly help you out, they will respond. Because they earn points & status for participating and resolving issues--and it's just plain fun to learn and help others.

In my ignorance of the wide array of Solarwinds products, I might think your solution might likely be found in SAM instead of NPM. But this is the right place to get that kind of direction--especially for folks who may have direct experience with duplication of Nagios monitoring via Orion products.

Best of luck to getting your questions answered quickly and with the detail you desire!

lynchnigel

HI there

depending on what you are trying to achive you can add a server like this and use external so no data is collated - this is from settings - add node.

jamesatloop1

Hi Bernie,

Firstly you can monitor tcp connections by deploying the QoE packet sensor to the server from settings and QoE settings under product specific settings. Once the agent is deployed it will report back all protocols and ports along with latency to your orion. Secondly if you have SAM there is a template for netscalers at these locations. You can also try and use UNDP to create tables for orion via OID. Hope this helps.

Citrix NetScaler

NetScaler Connections

berny275

If you want to talk specifics, for NetScaler GSLB for example, you need to read out one table, the verserver table, 1.3.6.1.4.1.5951.4.1.3.1, find all the specific servers from that, look at the services table, I think it's 1.3.6.1.4.1.5951.4.1.3.2 and interpolate those based upon the server ID you find in the first, then Solarwinds needs to listen for the SNMP traps which include the service ID from the second table for when the service goes down and flag those as potentially a warning when you lose a service, but a critical when you lose a virtual server. Each of these services has a differnt support group responsible based upon the application it's monitoring, so all these need to be grouped seperately and not alerted to the networks team or the Citrix team which you do need to alert CPU / encryption / interface utilisation statistics to. All this needs to be rebuilt every time you get a config save trap as the service IDs are generated when you add them, and you want the text label instead of the vservice integar from the trap when you alert.

A server runs FIX connections for trading out to 30 different trading partners for people to send orders across, I need to go through an XML config file and determine what the connections are and then look at the logs from a bespoke application and determine from the logs whether the connection out to the trading partner is up or down, how do I write an application monitor to do this?

berny275

Under that node, how do I add an application or service or something else and then mark it as up or down?

berny275

It's something without an active check so that you tell Solarwinds via an interface whether it was up or down.

berny275

I'm going to speak with the Engineering manager next week I think.....

lynchnigel

it does say under external nodes that you can monitor applications but not the node itself so you would do this under SAM - add the component monitor there.

If you used status only this would give you the up & down you are looking for - then add the application monitor in - from SAM again again wmi needs permissions and SNMP monitors you need the community string. I'm presuming you can do this.

jamesatloop1

Yes, as Nigel and i have stated apply the templates and set the alerts on the individual component monitors to be directed where they need to go.