I am having a problem with an HP DL 325 Gen10 running version 1.43 of AMS. Sporadically, it will cease reporting events to the System log in Windows and will only restart sending if I manually Stop and Start the AMS service (a Restart will not do the job). This has been verified by pulling either of the power supplies or disconnecting the network adapters. We currently run a proprietary software package that monitors the event viewer and traps these events for error monitoring.
SNMP is not enabled (as required by the customer) and neither is the System Management Agent. From what I can read about AMS, neither of these is necessary and that makes sense in that it does continue to report events up until it decides to stop. I cannot find any events in any of the Windows logs that tie to the time when these reports stop.
Is there any assitance that anyone can offer? We have reached out to HP with little satisfaction.
