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Cannot Download My Swtich Configuration Files

Good Morning everybody,

I have 25 Switches and I am trying to download/backup them. But out of all I can just download from only one Switch.All the Switch has same passwords so bit confused.

I try to download directly from NCM Interface and I got Error Message "Connection Refuse"

I checked my Firewall Settings too, there is no restriction for my SolarWinds Server.

Help me.

Thanks

AVI

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Accepted answers

moyzan

[19/04/2010 3:43:23 PM] Timer detect: Cannot Log into router - bad password

Double-check the password you entered in the device properties in NCM.

All comments

moyzan

Besides having the same password, what else could be different between the switches? If you haven't done so yet, I suggest going in NCM Manager then settings--->Session tracing and turn it on. This will produce trace files that will show you what's going on when NCM tries to connect and download configs. It's most likely a small detail that you're missing, don't worry.

Chris.

avi

[19/04/2010 3:43:19 PM] -----------------NCM 5.5.2 -------------------
[19/04/2010 3:43:19 PM] Login Attempts: 1
[19/04/2010 3:43:19 PM] Custom UserName Prompt:
[19/04/2010 3:43:19 PM] Device Template: Cisco IOS-1.3.6.1.4.1.9.ConfigMgmt-Commands
[19/04/2010 3:43:19 PM] System Name: SW-AU-SYD013007
[19/04/2010 3:43:19 PM] System Description: Cisco Internetwork Operating System Software
IOS (tm) C2950 Software (C2950-I6K2L2Q4-M), Version 12.1(22)EA12, RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2008 by cisco Systems, Inc.
Compiled Tue 08-Jul-08 00:03 by amvarma
[19/04/2010 3:43:19 PM] System OID: 1.3.6.1.4.1.9.1.359
[19/04/2010 3:43:19 PM] OS Image: C2950-I6K2L2Q4-M
[19/04/2010 3:43:19 PM] OS Version: 12.1(22)EA12, RELEASE SOFTWARE (fc1)

[19/04/2010 3:43:19 PM] Menu-Based mode=False
[19/04/2010 3:43:19 PM]
-->StateChange: Connecting to server<--

[19/04/2010 3:43:19 PM] TimerTick: mstrData=<> State=1 - Connecting to server
[19/04/2010 3:43:19 PM] Pending Disconnect = False
[19/04/2010 3:43:19 PM] TimerState not Idle, Leaving.
[19/04/2010 3:43:19 PM]
-->StateChange: Connected to server - idle<--

[19/04/2010 3:43:19 PM] Solarwinds.Net SWTelnet9 Version 9.0.27
[19/04/2010 3:43:19 PM] Connected!
[19/04/2010 3:43:19 PM] -->
[19/04/2010 3:43:19 PM] -->
[19/04/2010 3:43:19 PM] --> User Access Verification
[19/04/2010 3:43:19 PM] -->
[19/04/2010 3:43:19 PM] --> Password:
[19/04/2010 3:43:19 PM] ProcessLogin State: 0
[19/04/2010 3:43:19 PM] Standard password prompt detected
[19/04/2010 3:43:19 PM] <--

[19/04/2010 3:43:19 PM] -->
[19/04/2010 3:43:19 PM] --> Password:
[19/04/2010 3:43:19 PM] ProcessLogin State: 3
[19/04/2010 3:43:21 PM] TimerTick: mstrData=<Password: > State=3 - Connected to server - idle
[19/04/2010 3:43:21 PM] Pending Disconnect = False
[19/04/2010 3:43:21 PM] Timer detect: Cannot Log into router - bad password
[19/04/2010 3:43:21 PM] Disconnected - From: 00.00.00.00
[19/04/2010 3:43:21 PM] -----------------NCM 5.5.2 -------------------
[19/04/2010 3:43:21 PM] Login Attempts: 1
[19/04/2010 3:43:21 PM] Custom UserName Prompt:
[19/04/2010 3:43:21 PM] Device Template: Cisco IOS-1.3.6.1.4.1.9.ConfigMgmt-Commands
[19/04/2010 3:43:21 PM] System Name: SW-AU-SYD013007
[19/04/2010 3:43:21 PM] System Description: Cisco Internetwork Operating System Software
IOS (tm) C2950 Software (C2950-I6K2L2Q4-M), Version 12.1(22)EA12, RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2008 by cisco Systems, Inc.
Compiled Tue 08-Jul-08 00:03 by amvarma
[19/04/2010 3:43:21 PM] System OID: 1.3.6.1.4.1.9.1.359
[19/04/2010 3:43:21 PM] OS Image: C2950-I6K2L2Q4-M
[19/04/2010 3:43:21 PM] OS Version: 12.1(22)EA12, RELEASE SOFTWARE (fc1)

[19/04/2010 3:43:21 PM] Menu-Based mode=False
[19/04/2010 3:43:21 PM]
-->StateChange: Connecting to server<--

[19/04/2010 3:43:21 PM] TimerTick: mstrData=<> State=1 - Connecting to server
[19/04/2010 3:43:21 PM] Pending Disconnect = False
[19/04/2010 3:43:21 PM] TimerState not Idle, Leaving.
[19/04/2010 3:43:21 PM]
-->StateChange: Connected to server - idle<--

[19/04/2010 3:43:21 PM] Solarwinds.Net SWTelnet9 Version 9.0.27
[19/04/2010 3:43:21 PM] Connected!
[19/04/2010 3:43:21 PM] -->
[19/04/2010 3:43:21 PM] -->
[19/04/2010 3:43:21 PM] --> User Access Verification
[19/04/2010 3:43:21 PM] -->
[19/04/2010 3:43:21 PM] --> Password:
[19/04/2010 3:43:21 PM] ProcessLogin State: 0
[19/04/2010 3:43:21 PM] Standard password prompt detected
[19/04/2010 3:43:21 PM] <--

[19/04/2010 3:43:21 PM] -->
[19/04/2010 3:43:21 PM] --> Password:
[19/04/2010 3:43:21 PM] ProcessLogin State: 3
[19/04/2010 3:43:23 PM] TimerTick: mstrData=<Password: > State=3 - Connected to server - idle
[19/04/2010 3:43:23 PM] Pending Disconnect = False
[19/04/2010 3:43:23 PM] Timer detect: Cannot Log into router - bad password
[19/04/2010 3:43:23 PM] Disconnected - From: 00.00.00.00

moyzan

[19/04/2010 3:43:23 PM] Timer detect: Cannot Log into router - bad password

Double-check the password you entered in the device properties in NCM.