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Can't manage a non-domain server with WMI.

I have been trying to monitor a server in the DMZ that is not on a domain with WMI. Port 135 was open but every time I tried to connect I got an access denied error. I verified the username and password. I put in a ticket and they had me use the WMI tester tool from the poller, and I still got the same error (access denied). They said that since this isn't a SolarWinds error that they couldn't help me and I didn't see an example of this problem on thwack (maybe I missed it or nobody else ran into this issue). I finally found the solution so I thought I would share it with you.

In order to monitor the server with wmi winRM has to be configured. Remote WMI on Server 2016 - Access Denied

I ran winrm /quickconfig, selected yes, and now it will connect with wmi.

PS C:\powershell> winrm quickconfig

WinRM service is already running on this machine.

WinRM is not set up to allow remote access to this machine for management.

The following changes must be made:

Create a WinRM listener on HTTP://* to accept WS-Man requests to any IP on this machine.

Enable the WinRM firewall exception.

Configure LocalAccountTokenFilterPolicy to grant administrative rights remotely to local users.

Make these changes [y/n]? y

I hope this helps anyone else that ran into this issue.

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devrajs

ed.selig its little hard to monitor a DMZ non domain server using WMI. you can follow below article to check if it can resolve WMI issues.

Success Center

My suggestion would be to use agent in these scenarios as communication happens only on selected and fixed ports. Below article will provide details on port requirements for agent that will help you in establishing connectivity between target and orion server.

SolarWinds Orion agent requirements

ferrashoo

Cool thanks.

masterchief1

Thanks, that helped !