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Export to PDF Error

roselyn

Hi!

Anyone who has experienced this type of error when trying to export the web page to pdf?

Thanks

export to pdf error.gif

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Accepted answers

pacetti

roselyn,

Some users have found a resolution by confirming that the correct IP address of the Orion server is added to their hosts file, as indicated in the article "Export to PDF Fails with a 404 Error". The latest service pack (10.1.2 SP1) addressed this issue.

There may be other issues related to pdf export that other users are seeing. Please submit a technical support ticket so we can better help you.

All comments

pacetti

Roselyn,

The following Knowledge Base article may address your issue:

"Export to PDF is not working" (http://knowledgebase.solarwinds.com/kb/questions/2071/)

HTH,

roselyn

Hi!

Still got the same error. I enabled the thir party browser extensions and placed the certificate under "Trusted Root Certification Authorities".

MarieB

Roselyn--

I'm not clear from what you are saying as to whether this solved your problem. Could you let me know?

Thx,

roselyn

Hi!

The link you have provided me....did not resolve the issue.