Orion SAM Windows Print Services Job errors

st._anna_zorggroep

SAM report that there are 7 Job Errors.

See attachments for a screenshot.

But i don't see any errors on the printserver.

Where can i find these errors on the printserver?

False positive?

SAM 5.5

NPM 10.5

Naamloos.jpg

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Accepted answers

aLTeReGo

This metric is coming from Windows Performance Counters (perfmon.exe) and is a running total of all jobs that have failed since the Print Spooler service was started.

print job errors.png

What you're probably more interested in are the current number of failed jobs (not the total), which is easily enough obtained by editing the application and checking the "Count statistic as difference" option highlighted below.

Count Statistic As Difference.png

All comments

aLTeReGo

This metric is coming from Windows Performance Counters (perfmon.exe) and is a running total of all jobs that have failed since the Print Spooler service was started.

print job errors.png

Count Statistic As Difference.png

st._anna_zorggroep

Thanks. That was the information i needed.

jeremeek

Thanks for the info. This helped me also

tinambolton

Thanks this helped me as well.

pondwater9

"Count statistic as difference" option - that's what I needed!!! perfect