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"Connection timeout. Job cancelled by scheduler"

vgaudio

We frequently have various random go down, and the Info for them is "Connection timeout. Job cancelled by scheduler"

What is the reason for this, and can we prevent it?

Thank you

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Accepted answers

All comments

josh.clark

The component that is showing the timed out while it was being polled. You can change the timeout for a component on the Edit Application or Edit Application Template pages.

northben

I'm having the same problem in APM 4.2, and even with 5 minute timeout values.

JasonFerree

What is the OS you installed APM on?

northben

Server 2003 x86.

JasonFerree

Ok, that should be fine. The best thing to do then would be to submit a ticket. We'll have to turn on some debugging and collect some logs.

http://www.solarwinds.com/support/ticket/

danielleh

Hi Northben--

Upon opening a support ticket, would you please also post back with the ticket # and any solutions you receive from support?

Much Appreciated!

northben

My ticket is 279089. I just called back and they requested diagnostics again. I am sending them now.