Hi all,
I have enabled Asset Inventory (AI) on monitored devices, however, there are many devices AI Last Polled Date is not up-to-date as of tod() -1
In the main settings, Asset Inventory Polling is set to 1 day. So my assumption is the AI details will be polled and updated on a daily basis.
This affects by Software Inventory Report, which reports inaccurate data.
Orion env:
1. Main Orion + polling: Polling rate: 29%
2. APE1: Polling rate: 43%
3. APE2: Polling rate: 79%
The devices are distributed across these 3 PEs.
Could the polling server be the cause of non-update?
What could be the cause of this?
How can I check if there are any errors in the asset inventory related polling? I have checked the asset inventory log :C:\ProgramData\Solarwinds\Logs\AssetInventory. There are many of theses errors:
*** Assembly SolarWinds.Orion.Collector.Plugins, Version=2015.1.35100.9209, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
*** Assembly SolarWinds.Orion.Common, Version=2.0.0.0, Culture=neutral, PublicKeyToken=316e86daa515e407, .NET version v4.0.30319 ***
*** Assembly SolarWinds.Orion.Pollers.Framework, Version=2015.1.35100.9209, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
*** Assembly SolarWinds.Common, Version=2015.1.35100.9209, Culture=neutral, PublicKeyToken=null, .NET version v2.0.50727 ***
*** Assembly SolarWinds.AssetInventory.Pollers, Version=1.4.2.14, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
2016-12-05 15:13:06,360 [STP SmartThreadPool Thread #12] ERROR SolarWinds.AssetInventory.Pollers.WMI.UpdatesCountFromVBScriptDataSource - The temporary folder does not exist.
2016-12-05 15:13:06,360 [STP SmartThreadPool Thread #12] ERROR SolarWinds.AssetInventory.Pollers.Common.DataSource - Data source for group 'AUAvailableCount' returned null results.
*** Assembly SolarWinds.Net.WMI, Version=2015.1.35100.9209, Culture=neutral, PublicKeyToken=null, .NET version v2.0.50727 ***
2016-12-05 15:13:07,470 [STP SmartThreadPool Thread #24] ERROR SolarWinds.AssetInventory.Pollers.WMI.UpdatesCountFromVBScriptDataSource - The temporary folder does not exist.
2016-12-05 15:13:07,470 [STP SmartThreadPool Thread #24] ERROR SolarWinds.AssetInventory.Pollers.Common.DataSource - Data source for group 'AUAvailableCount' returned null results.
2016-12-05 15:13:08,814 [STP SmartThreadPool Thread #28] ERROR SolarWinds.AssetInventory.Pollers.WMI.UpdatesCountFromVBScriptDataSource - The temporary folder does not exist.
2016-12-05 15:13:08,814 [STP SmartThreadPool Thread #28] ERROR SolarWinds.AssetInventory.Pollers.Common.DataSource - Data source for group 'AUAvailableCount' returned null results.
*** Assembly SolarWinds.AssetInventory.Common, Version=1.4.2.14, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
2016-12-05 15:13:09,048 [STP SmartThreadPool Thread #25] ERROR SolarWinds.AssetInventory.Pollers.WMI.UpdatesCountFromVBScriptDataSource - The temporary folder does not exist.
2016-12-05 15:13:09,048 [STP SmartThreadPool Thread #25] ERROR SolarWinds.AssetInventory.Pollers.Common.DataSource - Data source for group 'AUAvailableCount' returned null results.
2016-12-05 15:13:14,064 [STP SmartThreadPool Thread #5] ERROR SolarWinds.AssetInventory.Pollers.WMI.UpdatesCountFromVBScriptDataSource - The temporary folder does not exist.
2016-12-05 15:13:14,064 [STP SmartThreadPool Thread #5] ERROR SolarWinds.AssetInventory.Pollers.Common.DataSource - Data source for group 'AUAvailableCount' returned null results.
2016-12-05 15:13:18,126 [STP SmartThreadPool Thread #27] ERROR SolarWinds.AssetInventory.Pollers.WMI.UpdatesCountFromVBScriptDataSource - The temporary folder does not exist.
2016-12-05 15:13:18,126 [STP SmartThreadPool Thread #27] ERROR SolarWinds.AssetInventory.Pollers.Common.DataSource - Data source for group 'AUAvailableCount' returned null results.
2016-12-05 15:13:28,970 [STP SmartThreadPool Thread #37] ERROR SolarWinds.AssetInventory.Pollers.WMI.UpdatesCountFromVBScriptDataSource - The temporary folder does not exist.
2016-12-05 15:13:28,970 [STP SmartThreadPool Thread #37] ERROR SolarWinds.AssetInventory.Pollers.Common.DataSource - Data source for group 'AUAvailableCount' returned null results.
2016-12-05 15:13:29,267 [STP SmartThreadPool Thread #14] ERROR SolarWinds.AssetInventory.Pollers.WMI.UpdatesCountFromVBScriptDataSource - The temporary folder does not exist.
2016-12-05 15:13:29,267 [STP SmartThreadPool Thread #0] ERROR SolarWinds.AssetInventory.Pollers.WMI.UpdatesCountFromVBScriptDataSource - The temporary folder does not exist.
2016-12-05 15:13:29,267 [STP SmartThreadPool Thread #0] ERROR SolarWinds.AssetInventory.Pollers.Common.DataSource - Data source for group 'AUAvailableCount' returned null results.
2016-12-05 15:13:29,267 [STP SmartThreadPool Thread #14] ERROR SolarWinds.AssetInventory.Pollers.Common.DataSource - Data source for group 'AUAvailableCount' returned null results
Hope someone can shed some light on this.
TIA!