How to silence alerts for managed nodes and still gather metrics

Question

Good afternoon all,

My team has been tasked with discovering a way to silence alerts on nodes while the nodes continue to gather metrics. To my understanding, no metrics are gathered for a node while it is Unmanaged.

An initial thought of mine was to create a node/application/interface custom property field named "Hold_Alerts", or something of the like. We could then adjust alerting logic to account for the Boolean value (True/False) of this new property field.

A roadblock that I've come across in the planning process is how we can set this field to be changed automatically. For example, nodes can be Unmanaged for future dates/times. Then it's basically out-of-sight-out-of-mind after setting the unmanage timeframe. We would have to be able to select a date/time for this custom property field to be changed in a similar way to the unmanage schedule.

I'm sure that PowerShell or Python, with SQL modules, could accomplish this task. This would definitely take some thought and design, which takes time.

Does the native "Maintenance Mode" of Solarwinds (new versions of products) provide the ability to accomplish this goal?

Thank you in advance!

Michael

tdanner · Answer

Yes, this is what the Mute Alerts feature is for: statistics collection continues as normal, but no alerts will fire for that node while Mute Alerts is active.

And jorich​ - I love the analogy of using APIs as brewing your own hooch!

jorich · Answer

Michael - I know this isn't an answer to your question about Maintenance Mode - but ultimately it is the answer to the problem.

If you haven't looked into installing the Orion SDK I'm here to tell you it's the way to go.  The community there is awesome.  I know you could have a solution up for this in a week using the custom properties as you've suggested (because it's what I do to accomplish this) and then you would have the means to solve all sorts of other administrative challenges similarly.

There's nothing like when you can brew your own hooch - and the community there gives you all their best recipes to use.

Orion SDK