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SAM Offline Installer

jpizzuco

Having issues installing SAM in Offline mode , Has anyone had the same issues, We are using Win2016

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vinay.by

Whats the error you are facing ?

vinay.by

Could be that some files are missing under SolarWinds\Installers\ on the offline installer package, are you facing these errors while running the Configuration Wizard or much before which is during installation of the package ?

As well check the Offline Installer Logs , it would probably create a log under C:\ProgramData\SolarWinds\Logs when you try installing the package, check what specific error is it logging

serena

We just released an updated version of the offline installer with a few fixes. It would be great to know what error is occurring, but try the latest released and see if you're still running into the same issue.

jpizzuco

Looks like an issue with the creation of the SQL database

serena

Have you opened a support ticket for this issue?

jeremeek

Are you trying to create a new database or connect to an existing one?

jpizzuco

Yes we did

jpizzuco

Creating a new DB , its all fixed now