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Monitoring a component but ignoring up/down status

We have a group of processes of an application that we monitor for up/down (running or not), cpu and memory usage. One of these processes does not run all the time (designed that way) and so it causes the entire component group to report down (red) when it is not running.

We would like to keep it in this component group and monitor the CPU and Memory resources (when it is up) but not let it affect the status o the entire group. Is it possible to ignore the up/down status of a particular process but still monitor its usage?

Is this possible? Any clarification questions, please feel free to ask.

Jim

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Accepted answers

Bronx

After further investigation, APM does not support the feature you want.

All comments

Bronx

Sure, I think this section of the Help file will help you greatly. Click here.

JimCouch

I am not speaking of groups in that sense. If you go to APM and edit an application, it shows the items or components (that make up that application). Most of those items I want know up/down status but one of them I just want CPU and memory monitoring.

Bronx

Ok, I think I understand what you need.

From the APM Settings menu, go to Manage Application Monitors. Check the Application Monitor you want and then click Edit Properties. On the Edit Application screen, click Modify Template Settings. From there you can select the component you want to edit by clicking the + to the left on the component name. Here you can change the thresholds to something that would suit your needs. After that, click Submit.

Hope this is what you were after. Please let me know

JimCouch

Close. =)

I have been there. The thresholds only monitor for CPU, Physical Memory, and Virtual Memory; and I DO want to monitor those things. However I want it to ignore up/down status for this one particular component.

Jim

JasonFerree

The snag you are going to run in to is the process will sometimes be down. This may be expected, but in APM, the process is down and will be marked as down. Once this happens the whole application template will be marked as down. We can't ignore it because we are supposed to tell you that it is down. Unless you unmanage the process when it is down, we will consider the application as down.

This reminds me of the 'unplugable' option for monitoring an interface. We will monitor it when it is plugged in, but ignored it when someone unplugs the cable. This is not an option that is currently available in APM.

JimCouch

That is what I was afraid of, but I was told to ask. I appreciate the both of you guys working through this with me.

Jim

crypto_root

Is not still available in APM the option of don't alert as status "down" the entire application due just one critical or down component?

aLTeReGo

We have this logged as a feature request internally under FB116284. You can also vote for this feature in the Thwack Ideas forum here -> http://thwack.solarwinds.com/ideas/1013

crypto_root

Thanks for the information. I tried to vote before but the link is unavailable or the page don't exist.

aLTeReGo

Are you still unable to access that link?

crypto_root

No, right now is available the link. I voted up .

aLTeReGo

SAM 6.2 (currently in beta) allows you to monitor processes and services when they are running, and have them go into a neutral "Not Running" state when they're not. This prevents alerts from triggering and red appearing on your dashboards for processes and services that run only as-needed, while still allowing you to monitor the performance aspects of those processes and services when they are running.

Not Running.png

Not Running Application Details.png