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APPCRASH error when running Inventory job in NCM

Anyone have an issue and/or fix for a constant APPCRASH when running Configuration Manager Inventory job? It runs through maybe 8 - 10 nodes then bombs out. I've tried changing compatibility settings and the like, but no difference.

Problem Event Name:    APPCRASH
Application Name:    Configuration-Management.exe
Application Version:    8.3.0.125
Application Timestamp:    4d3ebddc
Fault Module Name:    KERNELBASE.dll
Fault Module Version:    6.1.7600.16385
Fault Module Timestamp:    4a5bdbdf
Exception Code:    e053534f
Exception Offset:    0000b727
OS Version:    6.1.7600.2.0.0.272.7
Locale ID:    1033

Thanks.

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Accepted answers

fcaron

This issue is probably fixed by NCM 6.1 Hot Fix 1, available from your customer portal, in the support area.

Let us know if this helped, if not, you should open a case

All comments

zoomee99

I have the same issue with NCM 6.1. Run the full inventory job, works for about 9 minutes then "Has to close" with this Kernel error code. Nothing in the NCM logs. Fiddling with any of the tuning controls does not seem to make a difference. I have two identical systems running W2K8 R2 2.8G Xeon/4G ram and only one of them has this issue...the other runs full inventory of 70 cisco devices just fine. Best I can tell setup is the same. Using Hyper V on both platforms and have changed memory/CPU etc without effect.

CPU is pegged on both while running the job. Suspect some weakness in data I/O or page file useage at full throttle that mere mortals will never find.

AUiT

Same issue:

Description:

Problem signature:Problem Event Name: APPCRASHApplication Name: Configuration-Management.exeApplication Version: 8.3.0.125Application Timestamp: 4d3ebddcFault Module Name: KERNELBASE.dllFault Module Version: 6.1.7600.16385Fault Module Timestamp: 4a5bdbdfException Code: e053534fException Offset: 0000b727OS Version: 6.1.7600.2.0.0.274.10Locale ID: 1033 Memory was at 10gb out of16gb and 8 processors running at 50% during crash. Only inventorizing 5 devices at a time. I can replicate this issue every time (in fact - I have never been able to get a full inventory)Stopped working

fcaron

This issue is probably fixed by NCM 6.1 Hot Fix 1, available from your customer portal, in the support area.

Let us know if this helped, if not, you should open a case

michiganlaz

This fixed it for me! Thank you!