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12.2 to 12.5

I've had two failed patching attempts of the September Windows 2016 update with a customer's 12.2 environment.

Opened a support ticket and was told to upgrade. Case # XXXXXX - KB4516044 causes the Orion services to crash every few minutes.

The tech asked me if KB4516044 installed .NET 4.8 - does this make any sense? Last time I checked Cumulative Updates don't affect .NET installations. (https://support.microsoft.com/en-us/help/4516044/windows-10-update-kb4516044 )

Is .NET 4.8 not happy with Orion?

Can anyone recommend the best way to get to 12.5 knowing that I need to apply Windows Updates BEFORE which has already broken the environment twice now?

Windows Updates applet on the server is still recommending the September 2019 update, and not the October 2019 update.

What should be my plan for .NET 4.6? Upgrade to 4.72 or 4.8 BEFORE upgrading?

ENVIRONMENT

Orion Server MPE Windows 2016 Server .NET 4.6
Remote DB server Windows 2016 SQL 2016 SP1 .NET 4.6

Current versions

Orion Platform 2017.3.5 SP5
Network Performance Monitor 12.2
Network Traffic Analyzer 4.2.3
Server Application Manager 6.6.0
VMAN 8.2

Upgrade versions
Orion Platform 2019.2
Network Performance Monitor 12.5
Network Traffic Analyzer 4.6
Server Application Manager 6.9.1

VMAN 8.5

Also, does anyone know why the upgrade path is saying to do SAM 6.9.1 first?

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Accepted answers

serena

hpstech wrote:
Thank you so much Serena....

So should I totally disregard the SAM 6.9.1 install first recommendation? And just assume the installer will "do its thing"?
I can run the installer during production hours to get the guidance pre-checks right without affecting services right? Pretty sure this is a Yes, but just making sure...
Also, are DEV assisted upgrades still available?
Since I've had two failed updates, this might be a good one to DAU.

Yes the installer will just do its thing Yes! as long as you don't accept the Eula and start the download/installation process you're good. I will say that the latest installers for 2019.2 will know that .NET 4.8 is a prerequisite so it will auto install .NET 4.8 as a prerequisite, which for some systems asks for a reboot. If you don't want to take that risk of a change of .NET, then try the offline installer for NPM 12.4 to get close guidance. Or just install .NET 4.8 on your schedule and then run the latest installer for guidance.

Dev assisted upgrades are currently no longer available for the current round of release candidates.

All comments

serena

hpstech  wrote:I've had two failed patching attempts of the September Windows 2016 update with a customer's 12.2 environment.

Opened a support ticket and was told to upgrade. Case # XXXXXX - KB4516044 causes the Orion services to crash every few minutes.

The tech asked me if KB4516044 installed .NET 4.8 - does this make any sense? Last time I checked Cumulative Updates don't affect .NET installations. (https://support.microsoft.com/en-us/help/4516044/windows-10-update-kb4516044 )
Is .NET 4.8 not happy with Orion?

Can anyone recommend the best way to get to 12.5 knowing that I need to apply Windows Updates BEFORE which has already broken the environment twice now?
Windows Updates applet on the server is still recommending the September 2019 update, and not the October 2019 update.
What should be my plan for .NET 4.6? Upgrade to 4.72 or 4.8 BEFORE upgrading?
ENVIRONMENT
Orion Server MPE Windows 2016 Server .NET 4.6
Remote DB server Windows 2016 SQL 2016 SP1 .NET 4.6
Current versions
Orion Platform 2017.3.5 SP5
Network Performance Monitor 12.2
Network Traffic Analyzer 4.2.3
Server Application Manager 6.6.0
VMAN 8.2

Upgrade versions
Orion Platform 2019.2
Network Performance Monitor 12.5
Network Traffic Analyzer 4.6
Server Application Manager 6.9.1
VMAN 8.5

Also, does anyone know why the upgrade path is saying to do SAM 6.9.1 first?

With 12.2 the installer will be able to do a direct upgrade to the latest. I always recommend loading up the installer to the preflight check stage to check the guidance there. those checks will encapsulate whether you need windows updates or .net updates.

Also, I highly recommend that you update to .NET 4.8 prior to your upgrade on all the servers. See Orion Platform 2019.2 Requirements

hpstech

Thank you so much Serena....

So should I totally disregard the SAM 6.9.1 install first recommendation? And just assume the installer will "do its thing"?

I can run the installer during production hours to get the guidance pre-checks right without affecting services right? Pretty sure this is a Yes, but just making sure...

Also, are DEV assisted upgrades still available?

Since I've had two failed updates, this might be a good one to DAU.

serena

hpstech wrote:
Thank you so much Serena....

So should I totally disregard the SAM 6.9.1 install first recommendation? And just assume the installer will "do its thing"?
I can run the installer during production hours to get the guidance pre-checks right without affecting services right? Pretty sure this is a Yes, but just making sure...
Also, are DEV assisted upgrades still available?
Since I've had two failed updates, this might be a good one to DAU.

Dev assisted upgrades are currently no longer available for the current round of release candidates.