Richard
Do you have any codes for this and I am a beginner to this and i have some doubts. I think by observing a code i can clarify those
the following works:
[aside from caption the post is uploading a whole bunch of custom properties for a Node Down alert to a web service.
The things to note are the ${CR} for a new line and I think this is posted as text/plain which might not be what your web server is expecting to get in a post
Hi RichardLetts!
1. May I know what is the URL you used in order for this to work?
2. What specific script we need to enter in the BODY? -- I mean, what's with "KEY: Node Down ..." ?
We are trying to integrate Solarwinds to Request tracker (ticketing tool) via HTTP POST and can't seem to make it work...
Br,
Ian
I'm sorry, but that is a post from more than a year ago; and event then was a remnant from when we were using RT. I can't figure out the answer right now.
1. Have you tried the examples from REST - Request Tracker Wiki
2. what was the output from using CURL
3. what are in the logs on your RT instance when you post to it from curl (that succeeds)?
4. what are in the logs on your RT instance when you post to it from Solarwinds (that fails)?
Thanks
Hi Richard,
Thank you for your prompt response. Yeah i was able to find this post recently since we were having trouble with the HTTP POST method.
We have tried doing what was stated in REST - Request Tracker Wiki. During our test, we didn't use any variables yet to simplify the process first and to verify that a ticket will be created at first. Unfortunately, no ticket was created, no logs created from solarwinds (that fails) and Request tracker (that it succeed) as well.
Another question is, what is the link that we need to use in the HTTP POST?