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Alert Trigger for Server Reboot

We have SAM monitoring around 2500 servers many of which are Citrix servers.

We have enabled the Server Reboot Alert.

We reboot all Citrix servers (Citrix recommendation) at different times throughout the night and some during the day being a 24/7/365 operation.

Our Teams are receiving way too many Server Reboot Alert emails and I need to eliminate these.

I would like to know the steps to take to configure our Reboot Alert so that if the server Does Not come back up after 3 or 4 mins then the alert is triggered.

In advance thanks for your advice.

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Accepted answers

vinay.by

Under Trigger Condition of your alert - place a wait period for 5 mins accordingly as shown on the image

All comments

vinay.by

Under Trigger Condition of your alert - place a wait period for 5 mins accordingly as shown on the image

mesverrum

vinay.by

I'm pretty sure he is referring to the out of the box Node Rebooted alert. That alert cannot be adjusted to do as he is asking because it is simply checking for a change in the timestamp of the server boot time, it is intended to catch fast reboots that happen in between polling intervals but I often disable this alert because it can be noisy and is mostly redundant if you also have the node down alert configured as you described.

bootneck1111

Hi Guys

Thank you for the advice, I found upon my arrival with the client this week that there are 2 Node Reboot alerts enabled; the out-of-the-box alert, and another customizable alert.

I have disabled the OOTBox alert and then added Vinay's above suggested trigger to the customizable alert, I'm hoping that we should now only receive Node Reboot alert emails when a node is rebooted and doesn't come back up after 210 seconds (3.5 mins). The reason I can't assign the alert to a scheduled time range is because these servers are rebooted at different times over a 24hrs period, we'll know when a server goes down using the Node DOWN alert an the above trigger, hopefully......