Hey Thwackers,
Here's a bit more info on Real Time Change Notification (RTCN) and Windows 2008. Bottom line: if you need RTCN, consider installing NCM on an older Windows platform.
We have two separate Solarwinds installations, one running on Windows 2008 SP2, and one running on Windows 2008 R2. RTCN has problems on both platforms relating to the Windows scheduler. I have an earlier post on this problem here:
With RTCN enabled, when you modify a switch config a syslog message is generated and sent to the NPM syslog server. You've created an alert that watches syslog messages for these config changes. When it finds one, the syslog server launches the application ConfigAutoDownload, which downloads the switch config, compares it with the baseline, then kicks off an email if there is a difference.
What I've learned is that I can make ConfigAutoDownloadwork manually from a command prompt, but there's a catch. The command
ConfigAutoDownload 172.18.2.5
produces this error below. The error is in error, because of course I am logged in with admin rights. But when you click OK, theConfigAutoDownload works anyway.The config is downloaded, the comparison made, and an alert email is generated as appropriate.
In other words, I can make ConfigAutoDownload work but NCM can't, apparently because NCM can't click OK, so to speak. I have a support case open on this, and I know our friends at Solarwinds are aware of the issue and are working on it.
