My brain cannot work out why it doesn't work.

Question

Doing a migration and I am finding that performance counters are not polling on my new machine.  I can't even find out what credentials are being used because they don't show that on my old environment.  So I made a service account with domain level access (as a test) to see if it would poll my performance counters on my server.  I logged in to the server, opened performance counters, had a mess about with it and it all seems fine.  I have also used my account (that has a few more extra permissions as well as domain admin access) and it will not poll. it sits there in an unknown state.  Why is it so different on an older version of SAM and not on a much newer version?

I have also tried the local admin account (just in case) as well as other performance counters on other nodes on other domains and I get the same problem.

Help please.

rharland2012 · Answer

Officially, yes - you should.

Is your 'nope' in response to my question as to whether you have successfully gotten perf counters from any node via the new poller, then it sounds more like an issue around the poller - either security policies in place coming back from the other nodes to your poller or vice versa. Is there a firewall between the poller and the nodes?

shaun_9999 · Answer

That's dumb and stupid.  Ok, WMI polls fine and then says successful. but still comes with a 'unknown' which is weird....This was when I changed from SNMP to WMI.

cnorcross · Answer

I've encountered some similar problems in the past where some custom performance counters just wouldn't work.  You might also try using the WMI Monitor and use a WQL query to see if that will return the right value.