NCM vs. Kiwi CatTools: downloading a config got very slow

Hi Folks,

IHAC who switched from Kiwi CatTools to NCM for config management. They now complain that the download of some Juniper-Device configs is now MUCH slower than before.

The Issue that we have is, that we can not switch off paging on these devices. KIWI-Cat seemed to not care and just grabbed the config in less than 5 Minutes. NCM is now being logged in for about 17 Minutes on 1 Device until it finishes the Download of the Config. With a total number of around 30.000 devices this is not an acceptable speed.

This is also causing more and more other issues. So could anyone explain what KIWI does differently from NCM?

I assume they both log into the device, send the "show-Config" command and if a more-prompt is shown they virtually hit the space-bar and continue with the next lines.

So why is NCM taking 3 - 4 times as long as Kiwi?

Thanks for any hints.

Holger

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Accepted answers

cvachovecj

Hi HerrDoktor / Holger,

I checked our customer DB; you logged a support ticket for this issue, which is marked resolved. Is the problem gone now?

Thanks,

Jiri

All comments

cvachovecj

Hi HerrDoktor / Holger,

I checked our customer DB; you logged a support ticket for this issue, which is marked resolved. Is the problem gone now?

Thanks,

Jiri

HerrDoktor

Hi Jiri,

no the download is still taking MUCH longer than on KIWI-Cat.

This leads to the point where downloading a Config of a Juniper Firewall takes 17 Minutes. The device times out by default after 10 Minutes. So yes we can download the config after setting the Timeout to 20 Minutes but the underlined Question still remains.

WHY is it taking so much longer than KIWI. Kiwi downloads the Config in less than 3 Minutes.

Kind Regards,

Holger