Please Note: Its is strongly recommended before you upgrade make sure you have FULL System snapshot

GoldTipu

We have noticed some of the customers contacting support with have NO BACKUP PLAN in place before starting upgrade.

Kindly make sure you have Full System and Orion DB backup before you start making any changes to the System - Installing any HF or Upgrading so in case of any urgency backup plan can be used.

Your check list

Make sure you have Full System backup (snapshot) ready

Full Orion DB backup ready to be restored (Loop your DBA )

Make sure and test your environment worked with your  backup plan so in case this can be reverted

For your more details please see the KB post below.

Everything you need to plan for a production installation upgrade or migration - SolarWinds Worldwide, LLC. Help and Sup…

Basic SolarWinds Orion Troubleshooting Guide - SolarWinds Worldwide, LLC. Help and Support

In case of any urgency support will request to use the backup plan in order to revert the system back on working state.

If you need any further information please feel free to contact Solarwinds support

HerrDoktor

When working with snapshots, just make sure you don’t forget to delete them after all tests are successful. We found a 6 months old snapshot at one of my customers from the last time I did an update there.