Hello, since upgrading SAM and NPM to the latest versions and using Web Based Alerting I've noticed a lot of problems. Just wondered if anyone else has come across any of these problems: * On editing alerts created in Advanced Alert Manager it you have to re-add email addresses, we fire alerts off to several people and get a message to enter a valid email address when on the trigger. Won't move until, we delete them and re-add them. * And variables needing updating such as the Acknowledgement URL. On an alert that I've edited I had to change the variable from {$AcknowledgemenURL} to ${N=Alerting;M=AcknowledgeUrl}. Otherwise it just shows the server name in the URL. Other variables need changing too. * When searching for variables or changing the criteria to show all variables takes a very long time. Like the below, left for several minutes. * Some good features in the web-based alerting, but seems to take an age to do anything and have to update the variables is most annoying. Thanks Paul

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Problems with web-based alerting

Hello, since upgrading SAM and NPM to the latest versions and using Web Based Alerting I've noticed a lot of problems. Just wondered if anyone else has come across any of these problems:

On editing alerts created in Advanced Alert Manager it you have to re-add email addresses, we fire alerts off to several people and get a message to enter a valid email address when on the trigger. Won't move until, we delete them and re-add them.
And variables needing updating such as the Acknowledgement URL. On an alert that I've edited I had to change the variable from {$AcknowledgemenURL} to ${N=Alerting;M=AcknowledgeUrl}. Otherwise it just shows the server name in the URL. Other variables need changing too.
When searching for variables or changing the criteria to show all variables takes a very long time. Like the below, left for several minutes.
Some good features in the web-based alerting, but seems to take an age to do anything and have to update the variables is most annoying.
Thanks
Paul

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orioncrack

Its thoroughly confusing and buggy, sadly no one wants to admit it.

tmeadows

I agree, it is confusing and convoluted