Advanced Alert - Undp Trigger working but alert shows different value

Hi,

I created an Universal Device Poller for ipRouteNextHop to check my routes between multiple sites. I assigned the Poller to my Routers and tested it. Works great.

After this I created an advanced Alert. The trigger works but the alert itself gives a weird status back.

As you can see in the third screenshot the CustomPollerStatus.Status is 1 (instead of 10.203.165.36 - which it should be)

I did not test with the "test" button - i changed the trigger condition to something which is not true (another ip then the next hop has)

Any ideas?

regards

mathias

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Accepted answers

JiriPsota

Can you run this query for specific NodeId, what is the result?

select cs.*

from dbo.CustomPollers cp

, dbo.CustomPollerAssignment ca

, dbo.CustomPollerStatus cs

where cp.uniquename ='ipRouteNextHop_ATA_DEA2_165_36'

and ca.NodeId=<nodeid>

and cp.custompollerid=ca.custompollerid

and ca.custompollerassignmentid=cs.custompollerassignmentid

All comments

JiriPsota

It depends on NPM version, but you can try ${CurrentValue} instead of ${CustomPollerStatus.Status}

NatroN

thanks for the fast respons - tried it - CurrentValue gives NOTHING back.

I'm using 10.7 - and I'm absolutely sure that it worked some versions ago - 10.6 or something like this.

JiriPsota

Can you run this query for specific NodeId, what is the result?

select cs.*

from dbo.CustomPollers cp

, dbo.CustomPollerAssignment ca

, dbo.CustomPollerStatus cs

where cp.uniquename ='ipRouteNextHop_ATA_DEA2_165_36'

and ca.NodeId=<nodeid>

and cp.custompollerid=ca.custompollerid

and ca.custompollerassignmentid=cs.custompollerassignmentid

NatroN

The value in the status field, is the searched one.