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Node List, grouped by Vendor, appears to get stuck in "loading" status with our list of cisco devices.

I was able to produce results for other vendor devices like tripp light, symbol, etc. Mind you cisco makes up 90% of the devices in our NCM/NPM installation. task manager shows no real spikes in cpu etc on the server. Any idea what is happening?

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christineb

Hi Chrisjz - could you open a support case for this? We'd like to get it sorted out for you.

--Christine

chrisjz

ticket opened this morning.

GaryP

Hi, I'm trying to get some work done with the 'Execute Script" functionality and am running into the same issue. It was working fine for a short while but after successfully submitting a few scripts to nodes it's just getting stuck every time I try to select new nodes now.

I've tried restarting the Solarwinds Information Service on my NCM node but this hasn't helped.

Was there any resolution to the ticket?

christineb

Hi GaryP - would you mind opening a support ticket as well? It's good for us to know if customers are having the same issue so we can get a read on severity. Thanks so much for your time to do this!

--Christine