Alert with no alert_name

contracer

Hi,

I´m receiving alerts by email with no alert_name variable inside it.

Is there any way to discover which alert is sending these emails ?

Thanks

ZZamazal

hello,

you can try query your Solarwinds Orion database

1) Open Solarwinds Database manager from Start Menu.
Start -> All Programs -> Solarwinds Orion -> Advanced Features -> Database Manager

2) Add your SQL server, connect to it.

3) query ActionDefinitions table in you Solarwinds database.

Select Top 1000 ActionDefID,  AlertDefID,  ActionType, Target, Parameter1, Parameter2, Parameter3
From ActionDefinitions where ActionType = 'EMail'

4) From the results, see if you can find that email action.
    <Parameter1> is the email's subject

5) Copy <AlertDefID> from the action to clipboard, CTRL+C

6) query AlertDefinitions table using query

Select *
From AlertDefinitions where AlertDefID = '{5AE0BE4F-0D2C-4FF5-AE7F-E32823825E89}'

(paste your ID instead '{5AE0BE4F-0D2C-4FF5-AE7F-E32823825E89}' ), CTRL+V

7) Alert name should be the right one you are looking for.