Cannot monitor Windows services

I'm trying to create a few component monitors for Windows services, to no avail. Here's what I'm doing, broken down Barney-style. Please tell me if I'm doing something wrong here and if not, does anyone know where I'd look to troubleshoot this?

I'm starting with a Windows Service Monitor.

Enable Component is set to Yes.

Credential for Monitoring is the same domain admin account I use to poll WMI.

Fetching Method is WMI (I've also tried RPC, still nothing.)

Net Service Name I got by RDP'ing into the machine, going to Services, right-clicking the service, going to Properties, and taking the Service Name from there.

I stuck with defaults on the thresholds (each of CPU, Physical Memory, Virtual Memory Warning/Critical at greater than 80 and 90, respectively).

Then I go to test it against the node, and it sticks on "Pending" for eternity, with the circle spinning indefinitely. I tried this on multiple machines (two Win2K, two Windows Server 2008R2), and even set up SNMP monitoring on one of the boxes to try the SNMP-based service monitor. It does the exact same thing.

What's stopping me here? I get successful WMI monitoring on every box I've tried, monitoring CPU, physical and virtual memory, volumes, et cetera. I can't think of a reason I shouldn't be able to get Services too.

Thanks in advance for any insight.

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aLTeReGo

Instead of populating the information manually have you tried using the Find Processes, Services & Performance Counters Wizard under SAM Settings?

aussery

Thanks for that one, I'm doing it that way from here on out. Unfortunately, it didn't return any results. It's just not seeing services for some reason.

aLTeReGo

Does this not work properly for any of your monitored servers or just one in particular. You may be experiancing this issue referenced here -> http://thwack.solarwinds.com/thread/33124

aussery

It works on a couple servers, it seems. I haven't assigned these to many, we're still getting started with SAM here.

I tried looking at your fix, but it looks like I'm not having any trouble with nonexistent classes, and there's no mention of DisablePerformanceCounters or anything of the like up in the registry. I did a wbemtest remotely to two of the servers I'm messing with right now, and confirmed "Win32_PerfRawData_PerfProc_Process" does in fact exist on both servers.